Privacy Policy

1. Who we are

Parcel Wallet is developed by PARCEL WALLET LTD, a private company limited by shares registered in the United Kingdom under company number 17565775 (“Parcel Wallet”, “we”, “us”). We are the controller of personal information described in this policy.

You can contact us about privacy at developer@parcelwallet.co.uk. Registered office address: Confirm and add registered office address

2. What this policy covers

This policy explains how we handle personal information when you visit parcelwallet.co.uk, when you contact us (including to request beta access), and when you use the Parcel Wallet app once it becomes available to beta testers.

3. This website

This website is an informational site. It has no user accounts and no sign-up forms, and our own code does not set cookies or load third-party analytics or advertising scripts. Fonts are served from our own website rather than a third-party font service.

The website is hosted by Netlify. As with any website, our hosting provider processes technical information, such as your IP address, browser type and the pages requested, in order to deliver the website to you and keep it secure. Confirm hosting log details and whether any analytics will be enabled

The website links to external sites, such as Companies House. Those sites have their own privacy policies.

4. When you contact us

If you email us, including to request beta access, we receive your email address, any name associated with it, and anything you choose to include in your message. We use this to reply to you and, for beta requests, to manage your request and invite you to the beta.

5. The Parcel Wallet app

The Parcel Wallet app is in development and is being prepared for private beta testing. To provide its features, the app is designed to process:

• Account details — such as your email address and password used to sign in. Confirm full list of account fields
• Parcel information you add — such as parcel names, marketplace, carrier, status, price and the shipping labels or QR codes you import.
• Drop-off history — such as which parcels you have marked as dropped off or sent.

How and where this information is stored, and whether any of it stays only on your device, will be set out here before the beta launches. Confirm storage location, on-device vs. cloud processing and any technical or usage data collected

6. How we use information and our legal bases

We use personal information to respond to enquiries, manage beta participation, provide and improve the app, and meet our legal obligations. Under UK data protection law we rely on the following legal bases, as appropriate: performance of a contract (to provide the app to you), our legitimate interests (for example, responding to enquiries and improving our services), legal obligation, and consent where we ask for it. Confirm legal bases for each purpose

7. Sharing and service providers

We use service providers to run our website, email and app. They process information on our behalf and under our instructions. Confirm list of service providers and processors (e.g. email, app backend, beta distribution)

We may also disclose information where required by law. Whether information is transferred outside the UK, and the safeguards used, will be confirmed here. Confirm sale/sharing position and any international transfers

8. Retention and security

We keep personal information only for as long as we need it for the purposes described above. Confirm retention periods for enquiries, beta records, accounts and parcel data

We take steps to protect the information we handle. Confirm security measures before describing them Details about how you can delete your account and data in the app will be added before launch. Confirm account and data deletion process

9. Your rights

Under UK data protection law you have rights, subject to certain conditions, to:

• access the personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to erase your information;
• ask us to restrict or object to certain processing;
• receive your information in a portable format; and
• withdraw consent at any time where we rely on consent.

To exercise any of these rights, email developer@parcelwallet.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk, although we'd appreciate the chance to address your concerns first.

Parcel Wallet is not intended for children. Confirm minimum age for app users

10. Changes and contact

We will update this policy as Parcel Wallet develops, including before the private beta begins. The “last updated” date at the top shows when it was last changed.

Questions? Email developer@parcelwallet.co.uk.